PackRoute

Dog hike operations, simplified

Operations Software for Dog Hiking Companies

Manage schedules, keep customers updated, and give drivers a dead-simple mobile workflow.

Book a demoSee how it works

Already on PackRoute? Team login

packroute.app/dashboard

Today

Thursday routes

1 pending request

Vancouver

Alex C.

8 dogs · pickups

Burnaby / NW

Request

Sam P.

6 dogs · pickups

Surrey / Delta

Jordan L.

7 dogs · pickups

Recent activity

  • Cooper picked up · Burnaby route
  • ETA sent to Sam Patel · Vancouver route
  • Skip request received · “Skip Friday”

Your business is not a regular dog walking business.

Adventure dog hiking companies manage recurring dogs, multiple drivers, pickup routes, drop-off routes, schedule changes, customer texts, and billing periods — often across spreadsheets, group chats, and memory.

PackRoute helps you run schedules, routes, drivers, customer SMS updates, skip requests, and billing prep from one simple platform — so you spend less time coordinating and more time on the trail.

How it works

One platform. Three simple roles.

O

Office

Set routes, assign dogs, approve SMS requests, manage schedules, and prepare billing.

D

Driver

Open Today on their phone, follow their route, and tap simple status updates.

C

Customer

Gets texts. No app. No login. Can text simple requests like SKIP TOMORROW or HELP.

Features

Less admin. More adventure

Less texting. More trail time. Everything your office and drivers need — without the chaos.

Automated SMS updates

Night-before reminders, ETA texts, pickup confirmations, and drop-off updates.

Driver app that drivers actually use

Mobile web, simple Today view, status updates, and a GPS-aware workflow.

Schedule changes by text

Customers text plain English requests. Admin approves before anything changes.

Routes and stops, your way

Drag-and-drop route ordering, today/tomorrow overrides, and multiple drivers.

Billing built in

Track completed hikes by date range and export CSV for QuickBooks or manual invoicing.

Human in the loop

Nothing changes on a route until the office approves it.

Customer SMS

Updates customers actually want — by text.

Customers never need an account. They get useful updates by text and can reply with simple schedule requests.

Every schedule change is reviewed by your team before it takes effect. No accidental skips.

PackRoute

Hi Sam! Cooper and Daisy are booked for a hike tomorrow and will be picked up between 8:05 AM and 8:35 AM. Alex will be your driver.
Hi Sam! We’re on the way to pick up Cooper. ETA is approximately 12 minutes.
Skip Friday
Got it! We’ll review your request shortly.

PackRoute · Driver

Sam Patel

Help

Today
Tomorrow

Today

Thursday, June 27

Location active
2 pickups left3 drop-offs left

New Westminster / Burnaby

Morning pickups

Cooper

i

Alex Chen

425 Sixth St, New Westminster

8:05 AM–8:35 AM

  1. ✓
    En Route
  2. 2
    Arrived
  3. 3
    Picked Up

Auto-detecting arrival via GPS

850 m away · 45% of trip

Mark arrived manually

Daisy

i

Jordan Lee

218 E Columbia St, New Westminster

8:10 AM–8:40 AM

  1. 1
    En Route
  2. 2
    Arrived
  3. 3
    Picked Up

Driver app

Designed around your daily operation.

Drivers open Today on their phone, see their stops, tap En Route, and go. Location-aware arrival when GPS is on — manual updates when it's not.

  • · Today view with pickups and drop-offs
  • · En Route, Picked Up, Dropped Off in taps
  • · Works in the mobile browser — no app store
Driver login →

Office dashboard

See today at a glance.

Routes, drivers, pending customer requests, billing summaries, and notification history — all in one place for your office team.

Office login →
packroute.app/dashboard

Today's operations

2 pending requests

Vancouver

6 stops · On route

Burnaby

7 stops · Pickup phase

Surrey

8 stops · Complete

Billing period

142

Completed hikes · export CSV

Notifications

  • Night-before reminders sent
  • 12 ETA texts today
  • 3 pickup confirmations

Billing

Simplify Hike Tracking & Billing

Track completed hikes by billing period, review billable hikes, apply adjustments, and export a clean CSV for QuickBooks or manual invoicing.

PackRoute does not process payments or send invoices — it prepares the numbers so you can bill your way.

FAQ

Common questions

Do customers need to download an app?
No. Customers receive SMS updates and can reply by text.
Can schedule changes happen automatically?
No. Customer texts create pending requests. The office approves before schedules change.
Does PackRoute optimize routes automatically?
No. You set the order. Drivers follow the route.
What if GPS fails?
Drivers can still update stops manually.
Does it work on iPhone and Android?
Yes. The driver app is mobile web.
Is pricing available?
Book a demo or get early access — we’ll walk you through pricing for your operation.

Run a smoother dog hiking business.

Spend less time coordinating, texting, and counting hikes — and more time delivering great adventures.

Book a demoGet early access

Team login · Office login · Driver login